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Thank you for your consideration. I know that working with a creative professional for the first time often prompts a few questions. The first usually being, "How do you work?", followed closely by,"How much will it cost?" Below is a breakdown of our working process into easy-to-follow steps along with some information on charges and payments. I hope that this answers all of your questions; if not, please contact us by phone or email and we will be happy to address any questions or concerns big or small. 1. Either call, email or submit a project estimate request through our handy online form. I may contact you for more information if needed before delivering a custom estimate for your project. 2. If assigned to your project, the first thing we will do is schedule an information-gathering meeting between myself and your key staff. This can be an in-person meeting for local clients, or a teleconference for those a little farther away. At this time, a non-refundable deposit of 25% of the estimate total is due in order for me to start work on your project. If there is a rush order on your project (finalized files in 2 weeks or less), the entire estimate amount is due in full and rush charges apply. 3. From there, I will take the time to consider several concepts and work them through. This, plus the need to schedule my workflow in a businesslike fashion means that I normally ask for up to two weeks, depending on the job’s complexity, before I submit my rough concepts for your review. Of course, if you have a rush project or deadline pressure I adjust my workflow and timing accordingly. At this point, a second payment of 25% of the estimate total is due. 4. From the input of this second submission, further minor refinements are made as necessary. I also finalize the production timetable, and the scheduling of additional services such as photography or illustration. Here, a third payment of 25% of the estimate total is due along with any overages that may have occurred. 5. The finalized files will be delivered to you and your printer via your preferred delivery method! The final payment of 25% of the estimate and any additional charges not paid in step 4 must be paid at this time for delivery of the final files to occur. When paying by check, please keep in mind that the time required for hand delivery may effect the schedule. Charges Payment Methods Additional Information Thanks for spending your time with us. We look forward to working with you! |
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© 2007-2008 Digital Storm Design Graphic Design Studio. Located in Memphis, TN. All rights reserved.